Privacy Policy

OUROBORN ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights. By using ouroborn.com you agree to this policy.

1. What we collect

We collect:

• Account data: name, email, hashed password.
• Order data: shipping address, phone, items purchased, payment confirmation (we never see your card number — Stripe handles it).
• Browsing data: pages viewed, anonymized device info, referral source. Used to improve performance.
• Marketing data: email if you subscribe to our newsletter.
• Cookies: session, cart contents, consent preference.

2. How we use it

• Fulfilling orders, processing payments, sending order confirmations and shipping updates.
• Operating your account (login, wishlist, addresses).
• Sending newsletters when you opt in.
• Detecting fraud, debugging issues, and improving the site.

3. Who we share with

We share data only with the third parties that make this site work:

• Stripe — payments. Stripe privacy policy
• Resend — transactional email. Resend privacy policy
• UploadThing — image hosting (admin only).
• Vercel — site hosting + analytics.
• Neon — database hosting.
• Sentry — error monitoring.

We do not sell your data to advertisers or data brokers.

4. Your rights

• Access / portability: email hello@ouroborn.com to receive a copy of your data.
• Deletion: email us to delete your account and associated data (we may keep order records as required for tax / accounting law).
• Marketing opt-out: every newsletter has an unsubscribe link.
• EU/UK residents: you have the rights granted by GDPR.
• California residents: you have the rights granted by CCPA/CPRA.

5. Cookies

We use first-party cookies and localStorage for: session authentication, cart contents, and your consent preference. We do not run advertising trackers without your explicit opt-in.

6. Children

OUROBORN is not directed at children under 13. We do not knowingly collect data from them.

7. Changes

If we materially change this policy, we'll update the "Last updated" date and notify registered users by email.

8. Contact

Questions? hello@ouroborn.com